By accessing and using TimeSync, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
1. Service Description
TimeSync is a multi-language, multi-track, multi-venue event timing system.The service provides:
User accounts are created by authorized administrators only
Self-registration is not permitted
Users must authenticate via Google OAuth or event access codes
Each user is assigned a specific role with defined permissions
Account Security
Users are responsible for maintaining the confidentiality of access codes
Users must not share login credentials or access codes
Users must notify administrators immediately of any security breaches
Accounts may be suspended or terminated for security violations
3. Acceptable Use
Permitted Use
You may use TimeSync only for:
Managing timing for authorized conventions and assemblies
Accessing timer information relevant to your assigned role
Coordinating event schedules and programs
Supporting event administration activities
Prohibited Use
You must NOT:
Use the service for any unauthorized or illegal activities
Attempt to gain unauthorized access to other user accounts
Interfere with or disrupt the service or servers
Upload malicious code, viruses, or harmful content
Use the service for commercial purposes without authorization
Reverse engineer, decompile, or attempt to extract source code
Share access codes or credentials with unauthorized persons
4. User Responsibilities
Accurate Information: Provide accurate and current information
Role Compliance: Use the service only within your assigned role permissions
Event Coordination: Follow proper protocols for timing and event management
Technical Requirements: Ensure adequate internet connection and compatible devices
Data Protection: Protect confidential event and participant information
Reporting Issues: Report technical problems or security concerns promptly
5. Service Availability
Service Levels
We strive to maintain high availability during scheduled events
Planned maintenance will be scheduled outside of event times when possible
Emergency maintenance may be performed at any time if necessary
Service interruptions will be communicated to users when possible
Support
Technical support is available during event hours
Urgent support requests can be made via WhatsApp contacts provided
General inquiries can be submitted via email
Response times may vary based on the nature and urgency of requests
6. Intellectual Property
Service Ownership
TimeSync and all related software, designs, and content are proprietary
Users receive a limited, non-exclusive license to use the service
Users may not copy, modify, or distribute the service or its components
All improvements and modifications remain our intellectual property
User Content
Users retain ownership of event data and content they input
Users grant us a license to use this data to provide the service
We will not use user data for any purpose other than service provision
Users are responsible for ensuring they have rights to any uploaded content
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal information.
8. Disclaimers and Limitations
Service Disclaimers
The service is provided "as is" without warranties of any kind
We do not guarantee uninterrupted or error-free service
Users are responsible for backup plans in case of service interruptions
We are not liable for damages resulting from service unavailability
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption.
9. Termination
Account Termination
We may suspend or terminate accounts for violations of these terms
Users may request account deletion at any time
Termination may be immediate for serious violations
Upon termination, user access to the service will cease
Data Retention
Event data may be retained for administrative purposes after events conclude
Personal information will be handled according to our Privacy Policy
Users may request data deletion subject to legal and operational requirements
10. Changes to Terms
We reserve the right to modify these terms at any time. Users will be notified of material changes via email or service announcements. Continued use of the service after changes constitutes acceptance of the new terms.
11. Governing Law
These terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these terms or use of the service shall be subject to the jurisdiction of South African courts.
12. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: mark@yellow-llama.com
Support: Mark (+27 60 674 4541) or Paolo (+27 82 447 0957)